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FAQ

How do I change my email address or password?

You can change your email address on the "edit your profile" page. Here you can change some other information including search preferences, address and other preferences.

After you've made your changes, click "Save" at the bottom of the page to save.

What is the purpose behind Instant Messenger, how do i get benefit from it?

This application is a faster way of communicating to other members of the site who are online. Its lists all the members who are online. When you send message, recipient will receive message and would reply. If unfortunately recipient doesn't receive message for some reason, then that message will be send to his onsite message Inbox.

Do people actually make connections on your site?

Markets and vendors connect on our site daily.  To see for yourself, check the site for real stories of real connections.

When someone emails me, where does the email go and how do I respond?

When a member sends you a note, it goes straight into your onsite message Inbox. We then send an email to your personal email address to let you know that it's there.

To read the note, simply login to the site and go to your Inbox. If you decide to write back, simply click "reply", write your own note and send away. Your note will go straight into the member's onsite Inbox, and we'll let them know it's there with an email to their personal email address.

All communications with other members, through the site, stay onsite.

How do I edit my profile? How do I hide my profile?

To update your profile, click "Edit Profile" in Members Panel menu. Be sure to save your changes at the bottom of the screen when you're done.

Try to put your best foot forward with at least one photo and detailed descriptions of your products or services. The photos are key since markets are more likely to contact vendors whom products they have seen.  This is a chance for you to promote yourself, your products or your venue.

To hide your profile, select "No" for the option "Other members can see when I'm online?" on the "Edit Profile" page  . Keep in mind, however, that members who are most active on the site keep their profile visible in all places because it ups their chances of connecting.

When I suspend my membership, does it end my subscription? Can I put my subscription on hold?

No. Once you purchase a subscription, it will remain active for the remainder of your initial term.

 


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